As a team of independent experts we first brainstormed to list the topics we consider to be relevant for our Future Forum 2014: Shopping & Payments Evolution – Revolution conference.
In the second phase we looked for key note speakers that are among the 'best in class' for a particular subject.
Watch this space to see the latest agenda and speaker updates.
Shopping and paying domestically and internationally: what are the trends today - post crisis? Have you seen recent changes in customer behaviour towards shopping and payments? Possible product developments to respond to changes in the marketplace. How to successfully reach target groups from young people to the generation of the 60s? Are there any insights you can share with the audience at the conference?
What are the challenges today and how is the business evolving or not evolving? How are you experiencing the changing international payments landscape? Key success factors to build a successful business strategy for shopping and payments.
What are your customers, the banks and retailers suggesting you to build for the future? What are the key functionalities needed to support shopping & payments both internationally and domestically today and going forward? Case Studies: Belgium & Switzerland.
The payments landscape is changing rapidly, from e-commerce to M-commerce and Omni-channel. This presentation will not only give you a clear view on the current situation and possibilities, but prepare you for what will be happening tomorrow.
The evolution of the bank payment infrastructure.
Changing customer and consumer demands and their influence on payments.
The future role of banks in the new payments reality.
The introduction of the bank retail hub.
How are electronic payments evolving? Why are prepaid cards a success in affluent countries like Belgium, the Netherlands and Luxemburg. What benefits could the future bring for both consumers and retailers?
Will plastic still be key in the next decade? The next phase of Mobile Payments. Applications your customers expect you to develop in order to be able to compete professionally in the marketplace? Loyalty and Payments: offering new creative applications? A taste of possible new form factors and a unique payment experience: a holy grail ? Your success stories and critical success factors going forward.
- What do shoppers want in a store of the future? - What added value can new technologies in retailing bring for the consumer? - The changing path-to-purchase and marketing implications - How do consumers value and use shopping apps? - The future of mobile shopping - Shopping behavior in virtual worlds
What trends and opportunities does Google notice in the Commerce field?
How do we behave as consumers in a multi-screen world? How can payments be a smart ingredient in the changing face of customer interaction?
About Sixdots : an innovation of the Belgium the Banks & Telco
The Sixdots value proposition: enabling SECURE, FAST, CONVENIENT integrated mobile payments
An OPEN Ecosystem to stimulate the business and ease people's life
Sixdots roadmap : focus on E- and M-commerce, to come: Couponing, Ticketing, Loyalty, …
Sixdots: how does it work
Sixdots and BCMC : a partnership
Why is your on-line payment method so successful?
Interaction with the retailers. Feedback and lessons learned. Looking towards the future – how to make on-line shopping and payments even easier for consumers and on-line retailers? Success stories and a vision towards the future.
The origin and concept of the Maasmechelen Village Chic Outlet shopping.
Success stories from the Maasmechelen Village Chic Outlet shopping centre. Experiences in working together with business partners like e.g. the Miles and More Frequent Flyer scheme. Feedback and views about the exclusive shopping and payment experiences of the shoppers in the Chic Outlet Village.
Suggestions for additional new ways to attract VIP Chic Outlet Village customers and to keep them loyal to your brand and the brands of your business partners and outlets? Are loyalty cards like e.g. frequent flyer cards a good marketing tool to attract customers and to increase sales? What could be the ideal loyalty and payment instrument for a shopping village in combination with your business partners e.g. Miles & More/SN Brussels Airlines. The role of new technology in your industry sector? How do you envisage loyalty and payments in 2020 and beyond? Suggestions you might have for developments by the retail and payments applications providers.
What are the kind of services your clients are expecting in the new world of Digital Revolution?
Is there a trend from product oriented to more client centric shopping and payment services? Supporting your clients with datamining (big data analysis): is it a key ingredient in being their preferred end-to-end partner? Is such a state of the art datamining environment an excellent technique for a better customer loyalty of the customers of your clients?
Is it key to be an end-to-end partner and to support your customers with creative digital products in that process? Can you provide a few examples of possible mobility and e-transactional services?
What are the challenges you see to continue to make physical en digital payments exciting as part of the shopping experience? How can the retailers combine the best from the physical and virtual world to offer a great shopping environment and an innovative payment experience?
Experiences with communicating domestically/internationally about payments, payment technology & innovations, payment brands, risk and security in the retail and e-commerce business. Recommendations to streamline communications and campaigns aimed at all the stakeholders in the shopping and payments value chain. Views of the young generation: shopping and payments in 2020 and beyond, what are the trends you see happening?
In light of the proceedings of the European Parliament to significantly reduce the interchange fees (MIF) what could be the effects of this on shopping and paying electronically? Could the limitations on the MIF be a the starting point for new innovative initiatives by the stakeholders in the payments industry? Are it indeed the most creative and innovative players that will capture new market share and that will trigger the re-positioning of the payments landscape in Europe?